Frequently Asked Questions
Answers to our most
Commonly Asked Questions
While our most common questions (and responses) are listed below, you can always contact us with specific questions or requests at firstname.lastname@example.org.
What types of companies can I monitor?
Our subscription is currently available for US and Canadian public and private companies. In the near future, we will expand to include internationally-listed companies.
Is the software secure?
Yes. Enlight employs proven security controls designed to meet or exceed the security standards of enterprise IT departments.
Do you offer training for users?
Yes. Our team is available Monday through Friday (except major US holidays) to walk you through the software, or to answer any questions you may have. We also provide weekly emails and in-product alerts to explain different modules, new features and best practices.
Enterprise level subscriptions typically include formal and informal training for registered users.
Please call us at 1-866-900-0020 or email us at email@example.com to set up a customized training session.
Do I need a credit card to sign up?
A credit card is not required for the individual 14-day Enlight software trial. Payment via credit card is required, however, to continue your subscription on a monthly or yearly basis.
Payment terms for Enterprise accounts are flexible; please discuss the various options with your account manager.
Can I register my colleagues or clients, as well?
We can expand your subscription to include your colleagues, board or clients at any time. Please call us at 1-866-900-0020; we are available from 9 am – 5 pm ET, Monday through Friday to talk through the options available.
Who uses Enlight?
Our current users range from individual corporate directors and investors to consulting firms and corporate management teams. Enlight provides monitoring, intelligence and research services to companies across industries, as well.